Privacy Policy

At WL Retail Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via third-party payment gateways)

b) Non-Personal Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent


2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer inquiries
  • Improve our website and services
  • Send marketing communications (only if you opt in)
  • Prevent fraud and ensure site security


3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties only as necessary:

  • Payment processors
  • Shipping providers
  • Marketing or email services
  • Legal or regulatory authorities, when required by law


4. Cookies and Tracking Technologies

We use cookies and similar tools to improve user experience and track website performance. You can choose to disable cookies in your browser settings, though some features may not function properly.


5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Request a copy of the information we hold about you

To exercise any of these rights, please contact us at designstudiolume@gmail.com


6. Data Security

We take reasonable precautions to protect your information. All transactions are processed through secure, encrypted channels, and we follow industry best practices for data storage and protection.

However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.


7. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.


8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. Continued use of the site after changes indicates your acceptance.


9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please reach out to us:

WL Retail Private Limited
Email: designstudiolume@gmail.com
Phone: +91-9810525398
Address: Khasra No. 903, Basement, Rithala, New Delhi - 110085